Web Help – A Browser-Based Way to Publish Documentation
Web Help is a browser-based help solution that provides a user-friendly and responsive interface for sharing technical documentation, guides, and manuals online. The content is easily searchable and can be organized modularly—by topic, user role, or language version.
It can function as a standalone website or be integrated into an existing service, supporting interactive features such as:
- Dynamic navigation and table of contents
- Search functionality with highlighting
- Cross-references and contextual tips
- Support for various devices and screen sizes
This solution is ideal for both internal and external use when up-to-date and easily maintainable online help content is required.
IndexIT delivers browser-based help portal solutions based on platforms like Oxygen WebHelpand DITA Open Toolkit WebHelp We also offer visual and functional customizations tailored to your brand and business needs.
Learn more about IndexIT's Web Help solution
Three Ways to Reduce Costs with Web Help
1. Faster Time-to-Market and Efficient Content Management
Web Help solutions enable fast publishing and updating of content without heavy layout or distribution processes.
2. Cost Savings through Content Reuse and Localization
The solution supports structured content management, including the use of the DITA standard, which enables content reuse across different contexts.
3. Improved Customer Experience and Reduced Support Costs
The browser-based help system provides users with an easy-to-navigate portal and powerful search functionality, enhancing the overall user experience and reducing the load on support services.
