{"id":363,"date":"2023-09-12T17:26:19","date_gmt":"2023-09-12T14:26:19","guid":{"rendered":"http:\/\/20.234.35.20\/?page_id=363"},"modified":"2025-09-05T11:11:41","modified_gmt":"2025-09-05T08:11:41","slug":"tukipalvelut","status":"publish","type":"page","link":"https:\/\/www.index.fi\/fi\/palvelumme\/tukipalvelut\/","title":{"rendered":"Tukipalvelut"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container no-bottom-margin nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:90px;--awb-padding-bottom:90px;--awb-padding-top-medium:80px;--awb-padding-bottom-medium:80px;--awb-margin-bottom-medium:80px;--awb-margin-bottom-small:60px;--awb-background-color:var(--awb-custom_color_2);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 30px );margin-left: calc(-30px \/ 2 );margin-right: calc(-30px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-right:40px;--awb-padding-left:40px;--awb-bg-color:var(--awb-custom_color_2);--awb-bg-color-hover:var(--awb-custom_color_2);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:15px;--awb-width-medium:33.333333333333%;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:15px;--awb-width-small:100%;--awb-spacing-right-small:15px;--awb-margin-bottom-small:30px;--awb-spacing-left-small:15px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon classic-thumbs-up-regular circle-no\" style=\"--awb-iconcolor:var(--awb-color4);--awb-iconcolor-hover:var(--awb-color4);--awb-font-size:72px;--awb-align-self:center;--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:30px;--awb-margin-left:0px;\"><\/i><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Tukipalvelut<\/h1><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:#ffffff;--awb-margin-bottom:30px;\"><p style=\"text-align: left;\">Tarjoamme asiantuntevia tukipalveluja, joilla varmistetaan dokumentoinnin ja sis\u00e4ll\u00f6nhallinnan ratkaisujen jatkuva toimivuus ja kehittyminen. Tukipalvelumme kattaa sek\u00e4 j\u00e4rjestelmien teknisen yll\u00e4pidon ett\u00e4 prosessien tukemisen ja kehitt\u00e4misen asiakkaan tarpeiden mukaisesti.<\/p>\n<p style=\"text-align: left;\">Palveluihimme sis\u00e4ltyy:<\/p>\n<ul>\n<li style=\"text-align: left;\">J\u00e4rjestelm\u00e4p\u00e4ivitykset ja konfiguroinnit<\/li>\n<li style=\"text-align: left;\">K\u00e4ytt\u00f6oikeuksien ja roolien hallinta<\/li>\n<li style=\"text-align: left;\">Sis\u00e4ll\u00f6nhallintaprosessien optimointi ja neuvonta<\/li>\n<li style=\"text-align: left;\">Julkaisuprosessien tekninen tuki<\/li>\n<\/ul>\n<p style=\"text-align: left;\">Tukipalvelut mitoitetaan aina asiakkaan toiminnan vaatimusten mukaan. Tarjoamme palvelutasosopimuksia (SLA), joissa sovitaan vasteajat, tuen laajuus ja toimintamallit kunkin organisaation tarpeisiin sopivalla tasolla. N\u00e4in varmistamme, ett\u00e4 tukipalvelu tukee liiketoimintaa joustavasti ja tehokkaasti.<\/p>\n<p style=\"text-align: left;\">Palvelupyynn\u00f6t ja tukitilanteet k\u00e4sitell\u00e4\u00e4n sujuvasti oman tukij\u00e4rjestelm\u00e4mme kautta, mik\u00e4 takaa nopean vasteen ja l\u00e4pin\u00e4kyv\u00e4n seurannan.<\/p>\n<p style=\"text-align: left;\">Palvelun tarkoituksena on taata, ett\u00e4 asiakas voi keskitty\u00e4 t\u00e4ysipainoisesti omiin ydinteht\u00e4viins\u00e4, kun sis\u00e4ll\u00f6nhallinnan ratkaisut toimivat luotettavasti ja tehokkaasti taustalla.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_gradient_top_color:var(--awb-custom_color_4);--button_gradient_bottom_color:var(--awb-custom_color_4);--button_gradient_top_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));--button_gradient_bottom_color_hover:hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a));\" target=\"_self\" href=\"https:\/\/www.index.fi\/ota-yhteytta\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Pyyd\u00e4 tarjous<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-padding-right:40px;--awb-padding-left:40px;--awb-bg-color:var(--awb-custom_color_2);--awb-bg-color-hover:var(--awb-custom_color_2);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:90px;--awb-spacing-right-large:15px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:15px;--awb-width-medium:33.333333333333%;--awb-spacing-right-medium:15px;--awb-spacing-left-medium:15px;--awb-width-small:100%;--awb-spacing-right-small:15px;--awb-spacing-left-small:15px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon classic-eye-regular circle-no\" style=\"--awb-iconcolor:var(--awb-color4);--awb-iconcolor-hover:var(--awb-color4);--awb-font-size:72px;--awb-align-self:center;--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:30px;--awb-margin-left:0px;\"><\/i><div class=\"fusion-image-element fusion-no-small-visibility\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\" style=\"border-radius:10px;\"><img decoding=\"async\" width=\"2560\" height=\"1706\" title=\"Two smiling women talking at the table in cafe\" src=\"https:\/\/www.index.fi\/wp-content\/uploads\/2023\/09\/13-scaled.jpg\" alt class=\"img-responsive wp-image-28\" srcset=\"https:\/\/www.index.fi\/wp-content\/uploads\/2023\/09\/13-200x133.jpg 200w, https:\/\/www.index.fi\/wp-content\/uploads\/2023\/09\/13-400x267.jpg 400w, https:\/\/www.index.fi\/wp-content\/uploads\/2023\/09\/13-600x400.jpg 600w, https:\/\/www.index.fi\/wp-content\/uploads\/2023\/09\/13-800x533.jpg 800w, https:\/\/www.index.fi\/wp-content\/uploads\/2023\/09\/13-1200x800.jpg 1200w, https:\/\/www.index.fi\/wp-content\/uploads\/2023\/09\/13-scaled.jpg 2560w\" sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":240,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-363","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tukipalvelut - Index IT<\/title>\n<meta name=\"description\" content=\"Tukipalvelumme varmistavat toiminnan jatkuvuuden. 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